ERC® is an international business process BPO (BPO) and full service, end-to-end provider for every aspect of the customer lifecycle, including debt collection. We have been a longtime member of the Association for Credit and Collection Professionals (ACAInternational.org) and are fully committed to excellence and customer service in all aspects of our business.
ERC®, in its collection space, works on behalf of a number of different creditors. We work with clients from many industries including Telecommunications, Utilities, Banks, Cable Companies, Financial Service Providers, Student Loans, etc.
ERC® is contracted by creditors and in some instances debt purchasers. ERC® does not own any of the debts in which we service and we are not classified as a ‘Debt Buyer’. We are contracted by creditors and debt purchasers for our services and maintain necessary business and collection agency licenses.
ERC® and Enhanced Resource Centers are registered dba names of Enhanced Recovery Company, LLC.
You can learn more about who we are and what we do at ercbpo.com.