ERCX Conference

POSTPONED

Why invest your time?

In addition to discussions with executives from top companies such as ADP, Assurant, YourMechanic, and others, we will be showcasing the capabilities in both ERC Dominican Republic centers, spending a day volunteering with a local philanthropy, and having a relaxing networking day in beautiful Punta Cana.

Register for ERCx Conference

*This event is invite only. Registering does not guarantee entrance.

We Are Live In

Days

Hours

Minutes

Seconds

Featured Speakers

Featured sessions

08:45 AM - 09:45 AM

ERC Overview

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Allow us to introduce you to some of the key people that make up the ERC Culture in the Dominican before we tour both of our innovative sites.

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10:30 AM - 11:30 AM

Tour of ERC San Isidro

01:30 PM - 02:30 PM

Tour of ERC Santo Domingo

02:45 PM - 03:15 PM

ERCx Conference: Design Customer Journey Mapping with Empathy

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Speaking Topic: Design Customer Journey Mapping with Empathy

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03:15 PM - 03:30 PM

ERCx Conference: Diversifying your CX with a Global Strategy

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Speaking Topic: Diversifying your CX with a Global Strategy

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03:30 PM - 03:45 PM

ERCx Conference: Best Practices to a Successful Implementation

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Speaking Topic: Best Practices to a Successful Implementation

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03:45 PM - 05:00 PM

ERCx Conference: Discussion Panel

05:00 PM - 05:30 PM

ERCx Conference: Closing Remarks

11:00 AM - 04:30 PM

Playground Build: Fundación Pasitos de Jesus

11:00 AM - 03:00 PM

Golf or Spa Day