Who is ERC?

ERC® is an international business process BPO (BPO) and full service, end-to-end provider for every aspect of the customer lifecycle, including debt collection. We have been a longtime member of the Association for Credit and Collection Professionals (ACAInternational.org) and are fully committed to excellence and customer service in all aspects of our business.

ERC®, in its collection space, works on behalf of a number of different creditors. We work with clients from many industries including Telecommunications, Utilities, Banks, Cable Companies, Financial Service Providers, Student Loans, etc.

ERC® is contracted by creditors and in some instances debt purchasers. ERC® does not own any of the debts in which we service and we are not classified as a ‘Debt Buyer’. We are contracted by creditors and debt purchasers for our services and maintain necessary business and collection agency licenses.

ERC® and Enhanced Resource Centers are registered dba names of Enhanced Recovery Company, LLC.

You can learn more about who we are and what we do at ercbpo.com.


As an industry leader, ERC® maintains several certifications recognized nationally and internationally.

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