ERC attended the 2022 Shoptalk Convention at Mandalay Bay, Las Vegas. The three-day event hosted by Hyve, brought together retail giants and industry changemakers to discuss and debate the future of retail. With over 10,000 attendees and almost 500 sponsors and exhibitors, the event was the perfect platform for retail professionals and industry leaders to gain insight into consumer trends and future innovations. ERC, one of the top international BPO providers of customer experience solutions, is at the forefront of the latest technologies in the industry.