Best Place To Work 2020


ERC has been selected as one of the Top 80 Places to Work in the Dominican Republic for the fourth year in a row.

This year, Revista Mercado ranked ERC 25th on the list of 80 companies, six spots higher than last year’s ranking. The company ranked 31st in 2019.

In developing the ranking, Revista Mercado, in association with specialists in Human Resources Management and Business Management look at a wide number of criteria, including recruitment and evaluation policies, advocacy, information on training policies and procedures, organizational culture, and working climate.

Since opening its offices in the Dominican Republic, ERC has placed a tremendous emphasis on making sure that its employees have the best that the country has to offer, while also working hard to ensure the culture within its offices is second-to-none. From top-notch amenities to significant opportunities for advancement, employees have everything they could possibly need.

Our Executive Vice-president José Nelton Gonzalez says, “Being ranked in Mercado’s 2020 Best Companies to Work For, and the top BPO in Dominican Republic for the fourth consecutive year, is a testament to ERC’s unwavering commitment to provide the best resources, infrastructure, technology, and training to its employees which empowers each individual to achieve their highest goals while creating meaningful relationships with their colleagues. ERC is proud to be considered the best in its class and is thankful for all the members that make the ERC family.”

What makes this award even more special is that comes to us during the middle of a global pandemic. ERC’s response to COVID-19 has sought to maximize the safety of its global workforce and provide employees with all the resources and tools to continue to do their jobs while also keeping themselves and their families safe.

We are honored to have been selected for such a prestigious honor and we look forward to continuing to strive for even better results in the future.

About ERC Global

ERC Global is an agile, technology-driven company that provides business process outsourcing (BPO) services for Fortune 500 companies. ERC Global leverages the latest innovations in technology while providing extraordinary workforce resources to deliver unparalleled end-to end customer experience solutions, making it a top performer for its clients. ERC Global is a contact center leader, with operating sites in the Dominican Republic, South Africa, Kenya, and the Philippines.

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