Employee Highlights

Bianca Muñoz

Bianca Muñoz

Say hi to Bianca. She is part of our #ERCBPODR team, and she loves working for us because she has grown personally and professionally. The words she used to describe ERC are passion, dedication, and professionalism. She loves what she does!
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Carlos Fernandez

Carlos Fernandez

We introduce you to Carlos Fernandez! He is part of our training team, and what he loves the most about his role is the chance to help our agents develop their overall performance, and as an individual. He also agrees that #ERCBPO has a healthy work environment and loves the challenge to be one step ahead to fulfill our employee's needs.
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Marcos Cedeño - Security At Erc Naco

Marcos Cedeño

Say hi to Marcos Cedeño! He works as Vice President of Facilities & Security on our Naco site. His willingness allowed him to overcome the challenges last year brought. He learned to adapt himself and his team to the “new normal”, modifying things day by day. He's now ready to keep growing.
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Cris Blake - Hello

Chris Blake

Everyone say "Hi Chris!" 👋 He has been with us for 6 years and he has never stopped innovating 😍 He says: "I want to do all that I can to provide innovation while maintaining efficiency and quality. One of my main goals is to take every business function or idea and see how we can revolutionize it by making it bigger and better." And not even a pandemic has stopped our Process Improvement Manager! When we asked him about this new challenge he responded: "I’m very fortunate and blessed to have had the opportunity, and like every challenge, I had to rise to the occasion. Obstacles and challenges are like muscles – the more you use them and understand them, the stronger you get. Never let a problem or roadblock stop you – instead, use that time to learn, get better, and attain a positive benefit from the negative event that was thrown your way." 💙
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Team Smiling

Rosario Matos

We want to introduce you to one of our Operations Manager, Rosario Matos. 💪 Her New Year's resolutions at ERC are to become a better coworker and keep growing within the #ERCFamily 💙. Also, she would like to keep contributing and improving the outstanding working environment! 🙌 What are your New Year's resolutions for work?✨
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Team Smiling

Lucia Peña

Meet Lucia Peña🙌 She is a Recruiter at our #ERCSanIsidro site. 📍 She loves the #HolidaySeason at #ERCBPODR because of the integration activities that brings everyone closer. 💙✨ What do you like to do on Holidays at work? 🤔
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Team Smiling

Lourdes Baez

Meet Lourdes Baez, she is a Director of Operations and she has a lot of hobbies like Karaoke🎤, Playing Piano 🎹, Dancing, Cooking, Art crafts, Decoration, and Home Ideas. In ERC she feels like a home away from home 🏠, stable and the people around, are always so sync for looking what’s best for the team making a regular day, a great day at work! Who else feels like Lourdes?!🙋‍♀️
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Team Smiling

Paola Poline Paniagua

We're proud to present to you: Paola Poline Paniagua 💙 She's a Labor Relations Coordinator at #ERCNACO, and she's such an inspiration for many of our #ERCFamily members. We love the way she thinks, and the values she brings to the company. She said that what makes #ERCBPODR great is: "ERC has given the opportunity to develop their career to thousands of Dominicans by encouraging each member to improve day by day, to continue educating themselves and also by providing the means to do it. ERC also encourages us to get to our best stage of performance, all of this throughout motivation. What makes ERC truly great is the people that each morning welcome you with a smile in their face and with a positive and let' s-do-this attitude that is contagious!"
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Team Smiling

Andris Mateo

Say HI 👋 to Andris Mateo. She's an HR Assistant at #ERCNACO! She has been with us for a while now, and we're proud of the extraordinary person she has become! We asked her to share the most challenging thing that happened to her at #ERCBPODR, to what she responded: ''When I started working at ERC, I was an agent in a Spanish project. Once I saw all the opportunities available, I decided to improve my English skills. I joined the Contact Us Workshop, and that helped me practice and improve my English. Now I am part of the HR team." She is a PERFECT example of #SUCCESS! 😍👏👏 #TheBestCallCenterinDR #WeAreERC
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Go Big Or Go Home

Carlos Ml. Sierra

👆This is the #MOTTO😎 And in particular, Carlos Ml. Sierra's motto at #work. He's been an Agent at #ERCSanIsidro from the very beginning. 👊 He said that he strives for greatness at #ERCBPODR because ''It's a great company for you to grow. They allow you to do so and also invest in workshops to develop yourself to the fullest. '' 💙
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Team Smiling Valentines

Marben Farah Gomez Dominguez

#LOVE season is the BEST ONE 😍❤ and our #ERCFamily knows it! 😊 So today we want to make an #EmployeeHighlight about Marben Farah Gomez Dominguez who is currently a Labor Relations Coordinator at #ERCNaco and she's the representation of kindness and love. We asked to share her favorite thing about Valentine's day at work, to what she responded: The caring environment and share mode. 👏
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Driven By Results

Ernesto Castillo

Hi everyone, this is Ernesto Castillo. 💙 He's an agent from our #ERCSanIsidro location and has been with us for quite a while now. 😍 He has been driven by results from the very beginning and says that what he enjoys most about belonging to the #ERCFamily is ''The amazing and challenging working environment, the friendship with coworkers and leaders.''💥
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Team Erc

Yennelly Baez

Have you met our amazing Recruitment Member: Yennelly Baez? 💙 She shared her resolutions within our company for this brand new year: ''To continue contributing to the country’s labor force by using the opportunity #ERCBPO has given me throughout the past 8 years to put my recruitment knowledge and skills to the service and growth of the company and the citizens of this great nation. ERC has given me the opportunity to make a home and a second family of the same place, and has put me in the right path of constant professional growth, keeps me hungry for success, and constantly challenges me to continue achieving even more. My resolution is to provide more Dominicans of my generation and the upcoming ones, those same opportunities through #ERCBPODR.'' 💙 .
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