Request

If you received a call from us, you’re in the right place. We’re here to help you and offer easy solutions to resolve your case. Please complete your request on this page and we will reach out to you with an answer soon.

ERC® is able to offer written and spoken language services in Spanish and English. If you need further assistance, a translation and description of commonly used debt collection terms is available in multiple languages on the Department’s website, www.nyc.gov/dca (ERC® is not responsible for the content on this website).

CALL US DIRECTLY

Request type*
To use this form, you must have either your account number or the ERC File number. To get your file number please see here.
- More information on Statute of Limitations.
- You will need your original account number or the ERC File/Reference Number. Here is how to find your ERC Reference Number.
YOUR CONTACT INFO
Name*
First Last
Email*
Phone
Preferred Contact Method
Preferred Contact Time
Address
Address 1
Address 2
City
ZIP / Postal Code
Country*
State / Province / Region*
Preferred language*
ATTORNEY CONTACT INFO
Name
First Last
Email
Phone
Preferred Contact Method
Preferred Contact Time
Address
Address 1
Address 2
City
ZIP / Postal Code
Country*
State / Province / Region*
Preferred language*
CLIENT
Select Client*
Fraud Packet
AT&T Fraud Cover
AT&T Fraud Packet
Fraud Packet
To report Identity Theft or Fraud, please contact BCUS Identity Theft
at 888-232-0778.
Fraud Packet
To report Identity Theft or Fraud, please visit
Comcast - Xfinity - Fraud and Identity or call the dedicated ID Theft Phone Line
at 1-844-335-8719.
Fraud Packet
To report Identity Theft or Fraud, please visit
Comcast Central - Xfinity - Fraud and Identity or call the dedicated ID Theft Phone Line
at 1-844-335-8719.
Fraud Packet
To report Identity Theft, please go to the secure web form at www.directv.com/notmyaccount (English)
or www.directv.com/notmyaccountes (Spanish)
in order to file an ID theft claim or contact the DIRECTV's Identity Protection Team directly at
1-800-860-8542.
Fraud Packet
To report Identity Theft or Fraud, please visit www.Dish.com/fraud.
Fraud Packet
Nordstrom Fraud
Fraud Packet
Sprint Fraud Packet and Instructions
Fraud Packet
Target Fraud Questionnaire
Fraud Packet
T-Mobile Fraud Packet
T-Mobile Fraud Packet (Spanish)
Fraud Packet
Time Warner Cable/Charter/Spectrum
Fraud Packet
To report Identify Theft or Fraud, please visit the U.S. Cellular website at www.uscellular.com/fraudpacket to complete the fraud packet.
Fraud Packet
FTC Fraud Packet
Fraud Packet
Verizon Fraud
REQUEST DETAILS
Number we are calling
To use this section either a full account number or an ERC Reference/File number is required.
Account Number
ERC Reference/File Number
Bankrutpcy Case Number
Bankruptcy Filing Date
Month
Day
Year
Details
Privacy Law Request*
Files
Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 86 MB, Max. files: 5.
View Upload/Attachment Restrictions here.
By checking the “Accept Terms & Conditions” box below you are asserting that you are the named individual on this account and are authorized to review and discuss the personal information contained in the account. Furthermore, you are expressly authorizing ERC. representatives to contact you or the responsible party, including but not limited to contact via prerecorded messages, artificial voice messages, text or electronic messages and calls made by an automatic telephone dialing system, at any phone number or any cellular phone, which could result in charges to you, or other wireless device including any cellular phone number you currently have or will have in the future and at any e-mail provided for the purpose of contact in connection with resolution of this account. You agree that both the cell phone number(s) and/or e-mail address you provide belong to you, are secure and cannot be listened to or viewed by unauthorized third parties.
Terms & Conditions*
Accept
By submitting this form you are agreeing to our email policy.
By submitting the Contact us form you are granting ERC permission to communicate with you via electronic means to the email address submitted and that this email address is personal and not supplied by an employer.
- This request will be submitted only on the specific account you are accessing.
- When Requesting Validation of Debt – 15 U.S.C. 1692g. We will provide you the below when filling out this form:
  1. The owed amount.
  2. The current creditor to whom the debt is owed.
  3. A statement giving you notice about the 30-day timeline for disputing a debt.
  4. A statement that if you choose to dispute the debt, they will send you a verification letter.
  5. A statement that they will provide the original creditor’s name and address if requested within 30 days of receipt.
  6. Other items as required based on residency.
- If you are looking to dispute all or portion of the debt, please see “I have a dispute” form in this section or click here for more information.
- If this account was not opened by you or with your knowledge, please use the “Victim of Fraud/ID theft” section.
- Original requests for Validation may take up to 30 days to be sent.”

Request

CALL US DIRECTLY

YOUR CONTACT INFO

Address

ATTORNEY CONTACT INFO

Address

CLIENT

REQUEST DETAILS

Upload/Attachment Restrictions

LET'S STAY CONNECTED!